CMS Names ICD-10 Ombudsman

Date of Publication (September 2, 2015)

With just one month to go before the October 1 implementation deadline for ICD-10, the Centers for Medicare & Medicaid Services (CMS) is working to provide additional clarity and assistance for physicians. Part of the provisions the American Medical Association (AMA) secured include CMS establishing a communication center to monitor issues and an ICD-10 ombudsman devoted to triaging physician issues. The communication center, headquartered in Baltimore, will begin operation at the end of September, and William Rogers, MD, an emergency physician who heads CMS’ Physician Regulatory Issues Team, will be the ombudsman. Dr. Rogers’ role as ombudsman will be to provide a one-stop shop for physicians with questions and concerns as well as be the internal advocate in CMS. Dr. Rogers can be contacted via email at