Friday, April 28, 2017
8:00-9:00 a.m.: Registration and Visit with Exhibitors
9:00-10:00 a.m.: Welcome and General Session 1
Erin Hoover, MBA
Join Paramount Health Options (PHO) as they review insurance contracting tips and ways to improve the payer enrollment process that are crucial in the ever changing world of commercial contracting and credentialing. Learn tips to standardize processes and reduce enrollment time.
Topics will include:
- Standard contract components and definitions
- Common contracting deal breakers and strategy
- Role of leadership in the credentialing area and the importance of the credentialing staff
- Key risk areas for enrollment delays
- Suggestions for organizing and improving the credentialing process
- Working with Managed Care Organizations (MCOs) in Iowa
10:00-10:30 a.m.: Break and Visit with Exhibitors
10:30-11:30 a.m.: General Session 2
An Administrative Take on Public Policy Development
Dennis Tibben - Director of Government Affairs, Iowa Medical Society
Sandi Conlin - Contract Lobbyist, Iowa Medical Society
Decision made by the Iowa General Assembly have a direct impact on your practice’s day-to-day operations. Legislators have the ability to impact your cash flow through Medicaid rate-setting, to reduce the administrative burden on your staff as a result insurance prior authorization requirements, and to improve your ability to recruit new physicians through improvements to make Iowa’s medical liability climate more in-line with neighboring states. The IMS Government Affairs team will provide an update on the public policy under development that is likely to affect you and share how you can impact this process.
11:30 a.m.-12:30 p.m.: Networking Lunch
12:30-1:45 p.m.: General Session 3
Medicaid Managed Care Panel
United Healthcare: Kelly Ann Light-McGroary, MD, Medical Director and Kellie DeCamp, MHP, VP, Network Management Iowa/Central IL
AmeriHealth Caritas: Victoria Sharp, MD, Medical Director and Tracy Smith, Director of Provider Network Management
AmeriGroup: Mark Levy, MD, Medical Director and John Hedgecoth, Provider Contract Director
Join this panel of organization representatives as they share updates and insights on issues facing practices. Participants will also have the opportunity to ask questions of the panel.
1:45-2:15 p.m.: Break and Visit with Exhibitors
2:15-3:30 p.m.: General Session 4
HELP! My Team is Falling and I Can't Pick Them UP!
Bruce Kawahara & Michele Roden, Co-Principal Partners
Healthcare is a team effort. While our focus is serving our patients well, we are only as good as the collective efforts of our team. This session concentrates on strengthening teams by focusing on how you communicate and by building relationships to deliver that fabulous care. Everyone shares the responsibility of building relationships no matter what the role is on the team. Here we center the discussion on what brings people together, what drives them apart and what steps you can take toward constructive dialogue aligned around patient care.
3:30-4:00 p.m.: Break and Visit with Exhibitors
4:00-5:00 p.m.: General Session 5
Burnout of health care professionals, which has become a significant problem in recent years, can result increased medical errors, clinicians leaving the clinical setting, and other negative consequences. Burnout can manifest as high turnover rates, difficulty filling positions, poorly functioning teams, and for patients—as reduced access to care, interruption in care continuity, and lower satisfaction with care. Recognizing the underlying systemic causes of burnout is the first step in preventing it. Dr. Diane Shannon will describe burnout from the perspective of a physician who experienced it and as an author who focuses on understanding its causes and sharing best practices for prevention.
Managing Burnout in Healthcare
Diane Shannon, MD
5:00- 9:00 p.m.: President's Reception
Program to begin at 6 p.m.
Paul L. Mulhausen, MD, FACP, AGSF